Whenever your Cleaner reports a malfunction, the display on the Cleaner also shows an error code. This error code can telly you exactly what is wrong with the Cleaner. The App will also display detailed information whenever your Cleaner reports a malfunction. The following table shows the error codes, what they mean and how you can solve the issue.


Error codes for sensors

Error Code
Cause
Solution
E1
Dustbin not installed
Install dustbin box properly
E2
Power switch off while charging
Turn on the power switch on the side of the Cleaner
E3
Low battery or auto charging failed
Charge the Cleaner manually
E11
Left cliff detect sensor problem
Clean left cliff detect sensor or replace it
E12
Right cliff detect sensor problem
Clean right cliff detect sensor or replace it
E13
Front cliff detect sensor problem
Clean front cliff detect sensor or replace it
E21
Left wheel off ground
Put the machine in a safe place
E22
Right wheel off ground
Put the machine in a safe place
E23
Front wheel off ground
Put the machine in a safe place
E31
Front bumper left side micro switch stuck or broken
Check if Cleaner was stuck, or replace micro switch
E32
Front bumper right side micro switch stuck or broken
Check if Cleaner was stuck, or replace micro switch
E33
Front bumper center micro switch stuck or broken
Check if Cleaner was stuck, or replace micro switch
E41
Left wheel overloaded
Check if Cleaner was stuck, or replace left wheel
E42
Right wheel overloaded
Check if Cleaner was stuck, or replace right wheel
E43
Left side brush overloaded
Check if the side brush is stuck or if wires/hair are caught under the brush
E44
Right side brush overloaded
Check if the side brush is stuck or if wires/hair are caught under the brush
E45
Fan motor overloaded
Check if fan is pressed. Empty and clean the dustbin
E46
Rolling brush overloaded
Check if rolling brush is stuck or if wires/hair are caught in the brush
EXX9
Left cliff sensor detects cliff, front bumper right infrared sensor detects obstacle
Clean front bumper sensor lens and bottom cliff sensor lenses
EXXA
Front cliff sensor detects cliff, front bumper right infrared sensor detects obstacle
EXXB
Left and front cliff sensors detect cliff, front bumper right infrared sensor detects obstacle
EXXC
Right cliff sensor detects cliff, front bumper right infrared sensor detects obstacle
EXXD
Left and right cliff sensors detect cliff, front bumper right infrared sensor detects obstacle
EXXE
Right and front cliff sensors detect cliff, front bumper right infrared sensor detects obstacle
EXXF
Front, left and right cliff sensors detect cliff, front bumper right infrared sensor detects obstacle
EX1X
Front bumper left infrared sensor detects obstacle
Clean front bumper sensor lens
EX2X
Front bumper middle infrared sensor detects obstacle
EX3X
Front bumper left and middle infrared sensors detect obstacle
EX4X
Front bumper right infrared sensor detects obstacle
EX5X
Front bumper left and right infrared sensors detect obstacle
EX6X
Front bumper middle and right infrared sensors detect obstacle
EX7X
Front bumper left, middle and right infrared sensors detect obstacle
EX8X
Front bumper wall detection infrared sensor detects obstacle
EX9X
Front bumper wall detection infrared sensor and left infrared sensor detect obstacle
EXAX
Front bumper wall detection infrared sensor and middle infrared sensor detect obstacle
EXBX
Front bumper wall detection infrared sensor, left and middle infrared sensors detect obstacle
EXCX
Front bumper wall detection infrared sensor and right infrared sensor detect obstacle
EXDX
Front bumper wall detection infrared sensor, left and right infrared sensors detect obstacle
EXEX
Front bumper wall detection infrared sensor, right and middle infrared sensors detect obstacle
EXFX
Front bumper wall detection infrared sensor, left middle and right infrared sensor detect obstacle


Error codes for motor

Error Code
Cause
Solution
L01X
Fan overloaded
Check if fan is pressed. Empty and clean the dustbin
L0X1
Left wheel overloaded
Check if the wheels, side brushes and roller brush are stuck, or caught up in wires/hair
L0X2
Right wheel overloaded
L0X3
Left and right wheels overloaded
L0X4
Left side brush overloaded
L0X5
Left wheel and left side brush overloaded
L0X6
Right wheel and left side brush overloaded
L0X7
Left and right wheels, left side brush overloaded
L0X8
Right side brush overloaded
L0X9
Left wheel and right side brush overloaded
L0XA
Right wheel and right side brush overloaded
L0XB
Left and right wheels, right side brush overloaded
L0XC
Left and right side brushes overloaded
L0XD
Left wheel. left and right side brushes overloaded
L0XE
Right wheel, left and right side brushes overloaded
L0XF
Left and right wheels, left and right side brushes overloaded
L02X
Roller brush overloaded


To clear the fault please reset the cleaner by switching off the machine using the red on/off switch on the side and remove the robot from the charger base, then turn it on and return it back to the charger base to check again.


If it still does not work after reset then please contact the after sales team using the contact form on the website, bu phone or email.